Who we are
Ondřej Veis
Managing Director
Kamil Kunc
Client Service Director
Jana Svobodová
Research & Development Director
Iveta Rossová
Client Service Manager
Luděk Rambousek
Head of Quantitative Research
Petr Dráb
Head of Field
Jan Bernard
Head of IT
Renata Valentová
Head of Finance
Digital platforms
We develop and use proprietary technologies for data collection, presentation and monitoring of results and we can integrate them into our clients’ systems.
Last year in numbers
1021
projects
375 582
online surveys
44 980
posts in Insight communities
25 497
mystery shopping visits
712
qualitative interviews
Our happy clients
As a company that brings a premium approach to our customers, we are pleased to have found the same “premiumism” in NMS. We appreciate the high level of communication and human approach. This is supported by a strong ability to listen and empathise with our needs.Multiplied by the speed, precision, initiative and expert insights, we simply know we are in good hands. Martin Babiar, Area Training and Development Specialist
What we appreciate about working with NMS Market Research is the speed of response to our specific requirements, both in preparing individual waves of checks and in setting up the online reporting application. Working with NMS Market Research helps us to achieve better business results. Radim Ryška, Head Manager of Sales Points
Thanks to our cooperation with NMS, we always have quick and objective feedback at hand from which we can learn about the quality of the services provided on at our sites. We value all the insights gained, from which we try to learn lessons and increase our guest's satisfaction. Martin Šmaňka, Operation Manager
We have carried out several quantitative and qualitative projects with NMS in the past year and I find our work with them very rewarding and inspiring. Thanks to research and relevant recommendations, we found out what is crucial for our customers, how to set up our services and build brands. I especially appreciate their personal commitment and professional approach. Michaela Fričová, Infomanager
We greatly value the results of our mystery shopping survey which help us improve customer service across our network of petrol stations. NMS Market Research responds flexibly to our research and application development requirements. We appreciate their professional approach. Eva Fráňová, Process and Project Manager
NMS has become one of our core agencies thanks to the perfect execution of the entire project.We particularly appreciate the output processing, where we communicate conclusions and recommendations to internal clients in a clear and imaginative way. Great client service is part of every project. Jitka Schrothová, Senior Market Research Specialist
At Ambi, we pride ourselves on fresh ingredients, fresh ideas, passionate staff who are not afraid of an innovative approach, who do their job with their heart and who put customer satisfaction first. We have found a similar philosophy at NMS. Miroslav Bouchal, Managing Director
The NMS Market Research agency prepared an extensive survey for us, finding out the level and reasons for the migration of retail clients between banks. The analysis helped us set a new and successful acquisition strategy. We repeated a similar project for the business segment. Petra Rubánková, Market Research
We performed detailed Brand Health study with NMS and its service was on a very high professional level. Each step of the study, from qualitative to quantitative was done with high quality and full presentation greatly implemented all findings together creating best possible insights and recommendations. Looking forward to future research projects with NMS! Andrijana Šapina, Market Research Director
